• UK:
  • Free Shipping For The UK On Orders Over £100

STYLE & MAINTENANCE

What are the different hair textures available for my shapeshifting experience?
How can I cut the lace?
How can I wash and look after my RadShape?
How can I detangle my RadShape?
How can I maintain my RadShape’s curls?
Can I style/cut my RadShape?
Can I straighten my RadShape?
Can I bleach or dye my RadShape?
Can I restore my RadShape’s curls?
Can I work out or swim with my RadShape?
What are the measurement guidelines?
How long does the hair last?
How do I properly store my RadShape?

RADSHAPES

How are the RadShapes different from others on the market?
Is the hair 100% authentic?
Are the RadShapes cruelty free?
What if my style isn’t as advertised?
What is the difference between a lace wig and a lace front wig?
I have allergies, what are the materials used for the RadShape?

RADGRIP™

What fabric did you use for the RadGrip™?
How can I choose the right color for the RadGrip™?
Do you offer different sizes for the RadGrip™?
How do I clean my RadGrip™?
How often does the RadGrip™ need to be replaced?

SHIPPING

Where does RadSwan ship to?
When will my order ship?
When will I receive my package?
Do you offer free shipping?
Do you offer Next Day or Express Delivery?
How can I edit my shipping address?
What if I am unable to track my order?
Are gift wrapping services available?

EU SHIPMENTS - BREXIT UPDATES

How does the Brexit affect my shipment?

AMENDMENT & CANCELLATION

Can I amend my order?
Can I cancel my order?

RETURNS & REFUNDS

What if it doesn’t suit me, can I return it?
I can’t find my return slip. What should I do?
How do I place an exchange?
Do you offer free returns?
What if there is something wrong with my order?
My order never arrived. What do I do?

MORE QUESTIONS

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