We want you to love your RadShape as much as we do, but if for any reason you are not satisfied, you can return your order within 14 days. We will refund you, within 10-15 days, in the same method you used to pay the original purchase. No hard feelings.
*The RadShape must not be damaged in any way. The lace must be completely intact and in its original condition, with the original packaging and the black label inside the wig still on.
*For clothing items or The RadGrip, they must be unworn and unwashed. In their original packaging
To request a refund or an exchange please use our Returns Portal .
If your return or exchange is approved, then your refund will be processed for the cost of the goods, excluding shipping. If you still haven’t received your refund after 30 days, please contact us at firstname.lastname@example.org.
*RadSwan reserves the right to refuse a return on any products received back in unsatisfactory condition.
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